Your Privacy Matters
at v88bd

1 Information We Collect

v88bd collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the site, and in limited cases from third-party verification partners. The categories of data we collect are as follows:

Registration and Account Data

When you create a v88bd account, we collect your full legal name, email address, mobile phone number, date of birth, and a password of your choosing. This information is required to open and maintain your account, verify your identity, and communicate with you about your account activity.

Identity Verification (KYC) Data

As part of our Know Your Customer obligations, we may collect copies of government-issued identification documents such as your National Identity Card (NID), passport, or driving licence, along with proof of address such as a utility bill or bank statement. This information is used solely to verify your identity and age, and to comply with applicable anti-money laundering regulations.

Payment and Transaction Data

We record details of every financial transaction processed on your account, including deposit amounts, withdrawal requests, the mobile financial service (MFS) or bank account used (for example, the last four digits of a bKash or Nagad number), transaction timestamps, and processing outcomes. We do not store full MFS PINs or banking passwords.

Usage and Behavioural Data

We automatically collect data about how you use the v88bd platform, including:

• Pages visited, game categories browsed, and time spent on each section.
• Games played, bet amounts, win/loss records, and session frequency.
• Search queries entered within the platform.
• Bonus offers claimed and promotional materials interacted with.

Technical and Device Data

Our servers automatically record technical information when your device connects to the v88bd platform, including your IP address, device type (mobile, desktop, tablet), browser type and version, operating system, screen resolution, referral URL, and approximate location derived from your IP address. This data is used primarily for security monitoring, fraud prevention, and platform optimisation.

2 How We Use Your Data

v88bd processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we use your data and the legal basis for each processing activity:

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for that new processing activity. If you wish to opt out of marketing communications, you may do so at any time by updating your account preferences or contacting our support team.

3 Data Sharing & Disclosure

v88bd does not sell, rent, or trade your personal data. We share your information only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

Payment Processing Partners

To process your deposits and withdrawals, we share relevant transaction data with mobile financial service providers including bKash, Nagad, Rocket, and Upay, as well as with banking partners such as City Bank, BRAC Bank, and Islami Bank where applicable. These partners receive only the data required to complete the transaction and are bound by their own privacy and data security obligations.

Game Technology Providers

The games available on v88bd are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, limited session data (such as a pseudonymous player identifier and bet details) may be transmitted to the relevant provider's servers to facilitate gameplay and record outcomes. These providers do not receive your full identity data.

Identity Verification Services

To fulfil our KYC obligations, we may share identity documents and verification requests with accredited third-party identity verification services. These services process your data strictly for verification purposes and are contractually prohibited from using it for any other purpose.

Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where we believe in good faith that such disclosure is necessary to protect the rights, safety, or property of v88bd, our players, or the public. We will notify you of such disclosures where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or transfer of substantially all of v88bd's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice of any such transfer and the privacy commitments applicable to your data will be maintained.

4 Cookies & Tracking

v88bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant promotional content. A cookie is a small text file placed on your device when you visit the platform. The following categories of cookies are used:

Strictly necessary cookies are placed automatically and cannot be disabled without preventing the platform from functioning correctly. For all other cookie categories, you may adjust your preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, doing so may affect your ability to use certain features of the v88bd platform, such as staying logged in between sessions.

We do not use cookies to collect sensitive personal data such as payment details or identity documents. Cookie data is stored securely and is not shared with unaffiliated third parties for commercial advertising purposes.

5 Data Security

v88bd employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security practices include:

• TLS/SSL Encryption: All data transmitted between your device and the v88bd platform is encrypted in transit using industry-standard TLS (Transport Layer Security) protocols. Look for the padlock icon in your browser's address bar as confirmation.
• Encrypted Data Storage: Sensitive data — including identity document copies and payment references — is stored in encrypted form at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data within v88bd's systems is restricted on a strict need-to-know basis. Staff members with access to player data receive regular data privacy training and are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): Players are encouraged to enable two-factor authentication on their accounts for an additional layer of login security.
• Continuous Monitoring: Our security team monitors platform traffic continuously for anomalous activity, potential intrusions, and fraud patterns.
• Incident Response: In the event of a confirmed data breach that poses a risk to your rights, we will notify affected players without undue delay and take immediate remedial action.

While we implement robust safeguards, no online platform can guarantee absolute security. You play an important role in protecting your own data by choosing a strong, unique password for your v88bd account and not sharing your login credentials with any other person. If you believe your account has been compromised, contact us immediately at [email protected].

6 Data Retention

v88bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory guidance. The general retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your active account relationship plus a minimum of five (5) years after account closure, in compliance with anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial regulatory compliance and dispute resolution purposes.
• KYC documents: Retained for five (5) years from account closure or last transaction date, whichever is later.
• Communications data (support tickets, emails): Retained for three (3) years from the date of the communication, or longer if the matter remains the subject of an ongoing dispute or legal proceeding.
• Behavioural and usage data: Aggregated analytics data may be retained indefinitely in anonymised form. Non-anonymised session data is retained for up to twelve (12) months.
• Marketing preferences: Retained until you withdraw consent or close your account, after which a suppression record is kept to honour your opt-out.

When data is no longer required for any legitimate purpose and no legal retention obligation applies, it is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle management procedures.

7 Your Rights

As a v88bd player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our data team at [email protected] with the subject line "Privacy Request". We will respond to your request within a reasonable timeframe, and in any event within 30 days of receipt.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many account details directly within your v88bd account settings.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to our legal obligation to retain certain records for regulatory compliance — we cannot erase data we are required by law to keep.
• Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances — for example, while the accuracy of that data is being contested.
• Right to Data Portability: You may request a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interest, though this right is not absolute and may be overridden by compelling legitimate grounds.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

8 Contact & Policy Updates

If you have any questions, concerns, or complaints relating to this Privacy Policy or to the way v88bd handles your personal data, please contact our support and data team using the details below. We take all privacy enquiries seriously and aim to provide a thorough response within 2 business days.

• Email: [email protected] — please use the subject line "Privacy Enquiry" for fastest routing.
• Platform: You may also raise a privacy concern directly through the in-platform support chat, available 24 hours a day, 7 days a week.

v88bd reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform functionality. When material updates are made, we will notify registered players via email and display a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the v88bd platform following notification of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not accept an updated Privacy Policy, you must discontinue use of the platform and may request account closure by contacting our support team.